For Rochester, NY driver Alberto Montanez Carrillo, nothing beats a friendly wave or familiar smile from one of his local customers. His passion for helping others and providing top-quality service is what drives his commitment and success at Casella.
I am a residential driver in Rochester, NY, and will be celebrating the first anniversary of my hiring date in September.
My brother once gave me a Hot Wheels car the same color as our Casella trucks. I will never forget that color, and when I saw a truck drive by it caught my attention and I knew it was a good opportunity.
You have to enjoy what you do, and I could not be happier here at Casella. I am a people person. Seeing people smile and the interactions I have every day with my customers is what I like most about my job. I have customers who come out every week just to talk to me and say “hi” or offer me water. It means a lot to me.
I have the best customers. I actually work for them. They hire us for a service, and it is my job to go above and beyond. I do whatever I can to help and make sure they are satisfied with our service.
Casella Waste Systems, Inc., headquartered in Rutland, Vermont, is one of the largest recyclers and most experienced fully integrated resource management companies in the Eastern United States. Founded in 1975 as a single truck collection service, Casella has grown its operations to provide solid waste collection and disposal, transfer, recycling, and organics services to more than one million residential, commercial, municipal, institutional, and industrial customers and provides professional resource management services to over 10,000 customer locations in more than 40 states.